About Us
Qualifications:
In today’s electronic age, there is an overwhelming amount of information
about glass and glass repair service available on the internet. Unfortunately,
most of this information is not regulated, and many service providers that
sound legitimate are simply not qualified. They make promises on glass
repair projects they cannot complete, often resulting in frustrated customers
who end up with more glass damage and problems than they originally set
out to have fixed.
Scratch Removal Specialists, Inc. has a history of very consistent work
on large volume projects. We possess the staffing and equipment to run
multiple jobs at once in a timely manner. We have earned a reputation that
makes us a frequent referral between contractors managing large building
projects. We also regularly use swing stages, single basket drops, boom
lifts, scissor lifts, and various scaffolding setups to access and repair
panels in difficult locations.
Scratch Removal Specialists, Inc. actively participates in the research
and development of new equipment, products, and processes to improve repairing
damaged glass and to help protect glass before it is damaged. This business
practice serves to manage time and costs for both the company and our customers.
Overall, our company pride and commitment to the restoration and preservation
of glass make us the industry leader in glass restoration.
Service:
Industries
How We Do It:
There is no perfect method to glass restoration, but Scratch Removal Specialists,
Inc. uses the latest technology and industry leading equipment to tackle
the project at hand. The equipment we use for glass repair can be broken
down into two categories: open wheel systems and closed wheel systems.
Open wheel systems (the Scratch Hog, DeGorder, Scratch Away, etc) are very
effective for specific types of vandalism, stain removal, and edge work.
However, these systems require a lot of extra time and labor to protect
surrounding surfaces from splatter and run off of the liquid polishing
solution. The majority of our projects are completed using the second type
of technology, the closed wheel system (SRP/Novus/Auto Stock). This system
utilizes a plastic cone around the polishing wheel that vacuum seals to
the glass and keeps the circulating liquid polishing solution completely
contained. Except for a minimal amount of water to maintain the vacuum
seal, almost all of the excessive splatter and polish run off associated
with open wheel systems is eliminated.
Unless there has been a breakthrough in basic laws of physics, all glass
scratch repair systems will remove a very small layer of glass during the
polishing process. The amount of glass removed is measured in microns and
will not degrade the clarity of the glass if the process is done correctly
(removing scratches actually strengthens the glass by restoring surface
tension). This is very important to think about when selecting a glass
repair company, because anyone can obtain most of the needed equipment
and claim to be in the scratch removal business. They may be able to remove
a scratch, but at the same time, they usually end up damaging and distorting
the glass so it looks worse than the scratch alone and has to be repaired
again or replaced. The photos below show some examples of glass damage
done by inexperienced operators of glass repair equipment.
It is evident that just having the needed equipment cannot ensure successful
glass repair. It takes a combination of the proper equipment and the proper
training of the techniques to repair glass to avoid collateral damage.
Once again, Scratch Removal Specialists, Inc. is the leader in providing
both these important components.